Free shipping on all orders. 

2-7 days to ship out orders and to receive tracking numbers.  We do not ship to Alaska, Hawaii or to PO Boxes.  Orders will be shipped UPS Ground, DHL Ground or FedEx Ground.  Our current system does not allow for expedited shipping.  Our suppliers insure your orders.

Return Policy Information

Customer satisfaction is our top priorty.  If, for any reason, you are not satisfied with the item(s) you purchased, please contact us within 10 days of receipt. 

Returns/Refunds/Replacements will not be processed unless they a have a Return Merchandise Authorization (RMA).

Non Returnable Items:  Items that have been used are not returnable.  Any item that has been used will be returned to the customer at their expense.  Items must be in their original condition.

Most orders incur a 10-25% restocking fee.  If Non Returnable items are returned a 50% restocking fee will be apllied. 

All returns must be unused and in origianl condition and packing.

Return Instructions:  Return Merchandise Authorization

 Email us at jslassle@hotmail.com with your order number to request a Return Merchandise Authorization. State the reason for the return and weather you want a replacement or credit.  Once all the information has been sent in allow up to 15 business days to receive your RMA and instructions on returning the product.  Allow up to 30 days for refunds.  A full refund will be passed less the actual cost of our shipping and handling.  Please return in original packaging as returns which have to be repackaged are subject to a 10% repackaging fee.  Most returned orders will incur a 10-25% restocking fee.

RETURNING orders should be sent by FedEx, UPS,   or a Carrier prepaid with tracking facilities so that you can track the package if necessary. 

Order Cancellation

If you wish to cancel an order please contact us at jslassle@hotmail.com within 24 hours of placing your order to allow us an opportunity to cancel the order before it is shipped. 

Transactions/Payments

Please note that all orders are quoted and payments are to be made in American Dollars at time of placing orders.

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